TRANSFORMING

THE PATIENT

EXPERIENCE

one room at a time

We transform patient care with immersive spaces that are scientifically proven to ease anxiety, enhance comfort, and drive revenue.

The Challenge:

Patient Anxiety

The Solution:

Positive Distraction

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The Character Farms Difference

Character Farms’ theming transforms healthcare spaces, enhance patient experiences and increase acquisitions in diagnostic imaging.

RETENTION

CALMING

Transformative designs encourage patients to return and recommend your facility to others. By offering an anxiety-free, engaging atmosphere, Character Farms helps build trust and loyalty with patients over time.

Patients feel more at ease. Positive distractions improves imaging outcomes, and enhance overall patient satisfaction, ensuring a comforting experience.

Our theming solutions not only reduce inefficiencies caused by patient anxiety but also improve patient throughput and procedure success rates. These changes translate directly into higher revenue and financial growth for your facility.

PRODUCTIVITY

PROFITABILITY

Our immersive themed environments create smoother workflows by reducing patient stress and improving cooperation during procedures. This helps staff focus on delivering exceptional care, leading to better performance.

Clients Implementing Positive Distraction

The Challenge in the Patient Experience

Up to 91% of patients receiving diagnostic imaging services reported high levels of anxiety undergoing imaging procedure.

High Anxiety Levels

91%

The Hidden Costs of Patient Anxiety

$364K

Lost Revenue

Per MRI scanner annually from anxiety-induced motion artifacts.

20%

Repeated Scans

Patient motion causes repeat MRI scans, impacting efficiency.

55%

Added Time

Time required for repeat scans due to patient motion.

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Discover the latest science on how positive distraction significantly reduces artifacts in medical environments.

Yellow Submarine Theme for Philips Ingenia 1.5T MRI.jpg

“Experience, transformation, and trust come to mind when I think of Character Farms' work for Our Lady of the Lake Children’s Hospital. They turned blank walls and intimidating equipment into welcoming spaces that ease fears and create a one-of-a-kind experience for our patients. Their murals provide positive distraction, transforming our imaging rooms and the entire space. Character Farms is an incredible company that has far exceeded our expectations.”
Sharon D. Wesberry, BE, CCLS Child Life Manager, Our Lady of the Lake Children’s Hospital
“Character Farms has made all the difference to me and our pediatric dental practices. Their creative ideas Have made my offices come alive and have helped calm many children and actually made their dental visits fun. After using Character Farms once, I was hooked and would highly recommend them.”
Paul Rubin DDS, PA Lonestar Kid's Dentistry

The Solution: Positive Distraction in Action

Character Farms is the doorway to engaging, immersive spaces that captivate patients, ease anxiety, and support more successful medical outcomes.

DISTRACT

A positive distraction is created that instantly engages the patient’s imagination. Thereby, changing the patient’s mood and defusing an otherwise scary situation.

BENEFIT

Positive distractions help instantly ease anxiety, increase comfort and trust, reducing the patient's need for sedation.

RESULTS

Positive distractions reduce patient artifacts and prevent delays. Example: Children’s Hospital of Pittsburgh saw an 18% rise in CT volume and a 97% drop in sedations.

Diagnostic Imaging Leader Insights

86%

of diagnostic imaging leaders think it's very important to find a proven way to improve their patient outcomes and to increase their doctor referrals.

80%

of diagnostic imaging leaders agree that environmental theming is a crucial link in planning and procuring new or updated imaging facilities.

90%

of diagnostic imaging leaders believe they would benefit from reduced patient anxiety and stress before and during imaging procedures.

Delivering patient-centered care requires focus beyond clinical outcomes to the entire patient journey. Enhancing the patient experience is crucial for hospitals and imaging centers today.